These Terms of Use ("Terms") govern your access to and use of the websites operated by Innovations24 LLC, doing business as Point of Contact AI ("Point of Contact AI", "we", "our", or "us"): pointofcontact.ai and docs.pointofcontact.ai (together, the "Sites"). By accessing or using the Sites, you agree to these Terms. If you do not agree, please do not use the Sites.
These Terms cover the Sites only. They do not govern the Point of Contact AI product itself — see Section 4.
1. Who we are
The Sites are operated by Innovations24 LLC, a United States limited liability company, located at 5900 Balcones Drive, Ste 100, Austin, TX 78731, United States. You can reach us at info@innovations24.com.
2. Use of the Sites
You may use the Sites for lawful purposes — to learn about our product, read our documentation, and contact us. You agree that you will not:
- use the Sites in a way that breaks any applicable law or regulation;
- attempt to gain unauthorized access to the Sites, our systems, or any connected network;
- interfere with or disrupt the Sites, including by introducing malware or placing an unreasonable load on our infrastructure;
- scrape, harvest, or collect data from the Sites by automated means in a manner that burdens or disrupts them;
- misrepresent your identity or submit false information through our contact form; or
- copy, reproduce, or redistribute Site content except as permitted in Section 3.
We may suspend or restrict access to the Sites, in whole or in part, at any time and without notice, to protect the Sites, our users, or our rights.
3. Intellectual property
The Sites and their content — including text, documentation, graphics, logos, layout, and the "Point of Contact AI" and "Innovations24" names and marks — are owned by Innovations24 LLC or its licensors and are protected by intellectual-property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to view and use the Sites for their intended purpose.
You may quote or reference our documentation for the purpose of evaluating or using the product, with attribution, but you may not otherwise reproduce, distribute, or create derivative works from Site content without our prior written permission. All rights not expressly granted are reserved.
4. The product is governed by separate terms
The Point of Contact AI application is offered through the Microsoft commercial marketplace (Azure Marketplace) — as a managed application you deploy into an Azure subscription you control (Self-Hosted), or as a publisher-operated SaaS service (Hosted). Your use of the product is governed by the Microsoft commercial marketplace terms and the license terms published with the specific offer — for Point of Contact — Hosted, the Standard Contract for the Microsoft commercial marketplace, together with any amendments stated on that offer; for Point of Contact — Self-Hosted, the terms published with the managed-application offer — not by these Terms.
The documentation at docs.pointofcontact.ai is provided for informational purposes to help you evaluate and use the product. It does not form part of any contract, and it does not modify the marketplace terms or the offer's license terms. If there is any conflict between the documentation and those terms, the marketplace terms and the offer's license terms control.
5. Third-party links and services
The Sites may link to third-party websites and services, including Microsoft and Microsoft Azure resources. We provide these links for convenience and do not control, endorse, or take responsibility for third-party content, products, or practices. Your use of any third-party site or service is subject to that third party's own terms and privacy policy.
6. Privacy
Our handling of personal information in connection with the Sites is described in our Privacy Policy and, for browser storage, our Cookie Policy. By using the Sites, you acknowledge those policies.
7. Disclaimer of warranties
THE SITES AND THEIR CONTENT, INCLUDING ALL DOCUMENTATION, ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT THE CONTENT IS ACCURATE, COMPLETE, OR CURRENT.
Documentation may describe features, configurations, or behavior that change over time. Nothing on the Sites is legal, financial, or professional advice.
8. Limitation of liability
To the fullest extent permitted by law, Innovations24 LLC and its officers, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, data, business, or goodwill, arising out of or relating to your use of — or inability to use — the Sites, whether based in contract, tort, or any other legal theory, even if we have been advised of the possibility of such damages. Our total liability for any claim relating to the Sites will not exceed one hundred U.S. dollars (US$100). Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.
9. Indemnification
You agree to indemnify and hold harmless Innovations24 LLC from any claims, damages, and reasonable expenses arising out of your misuse of the Sites or your breach of these Terms.
10. Changes to these Terms
We may update these Terms from time to time. When we do, we will revise the "Last updated" date above. For material changes, we will provide a more prominent notice on the Sites. Your continued use of the Sites after changes take effect means you accept the revised Terms.
11. Governing law
These Terms are governed by the laws of the State of Texas, United States, without regard to its conflict-of-laws rules. You agree to the exclusive jurisdiction of the state and federal courts located in Texas for any dispute arising out of or relating to these Terms or the Sites, to the extent permitted by law.
12. Contact
Questions about these Terms? Contact us at:
Innovations24 LLC (d/b/a Point of Contact AI)
5900 Balcones Drive, Ste 100
Austin, TX 78731
United States
info@innovations24.com