AI-first customer engagement for the Microsoft ecosystem
We believe customer engagement should be intelligent, secure, and built into the tools teams already use. Point of Contact AI brings AI-powered support to Microsoft Teams — with true data sovereignty.
Our Mission
Legacy customer support tools force a tradeoff: give up your data to get AI, or keep your data but miss the AI revolution. We built Point of Contact AI to eliminate that tradeoff.
Our platform deploys AI-powered customer engagement that runs entirely within the customer's Azure subscription. The AI agents are intelligent. The human agents work in Teams. The customer data stays where it belongs — with the customer.
What we believe
Data Sovereignty First
Customer data belongs to the customer. Our architecture ensures it never leaves their control.
Microsoft Native
We build for the Microsoft ecosystem — not against it. Teams, Azure, Marketplace: native integrations, not plugins.
Transparent Pricing
Bundled conversations, no per-resolution billing, no hidden fees. Predictable costs that make finance teams happy.
AI That Augments
AI handles the routine so humans can handle the complex. We believe in augmenting human agents, not replacing them.
Our Ecosystem
Ready to transform customer engagement?
Deploy in minutes. Scale to thousands. Own your data. Start with the Growth plan at $199/mo.